Billing Terms and Conditions
Effective Date: July 18 2025
Business Name: Athlevo Wellness
Website: https://athlevowellness.com/
Welcome to Athlevo Wellness. Please read the following billing terms and conditions carefully before making a purchase from our store. These terms govern your use of our website and your financial transactions with us.
1. Payment Methods
We accept the following payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay / Google Pay
Buy Now, Pay Later (Klarna)
All payments are processed securely using industry-standard encryption.
2. Pricing
All prices are listed in [USD] and are inclusive/exclusive of taxes.
Prices are subject to change without prior notice, but changes will not affect orders already placed.
Shipping charges, taxes, and applicable fees will be displayed at checkout.
3. Billing and Order Confirmation
Once you place an order, you will receive an email confirmation with your order details and payment receipt.
Please ensure all billing information is accurate. Orders may be delayed or canceled if payment details are incorrect or if fraudulent activity is suspected.
4. Subscription Billing (if applicable)
For any recurring products (e.g., wellness subscriptions, memberships):
You will be billed automatically at the interval selected during checkout (monthly, quarterly, etc.).
Subscriptions can be managed or canceled via your customer account dashboard or by contacting us.
You must cancel your subscription at least 48 hours before the next billing cycle to avoid being charged.
5. Failed or Declined Payments
If a payment fails:
We may retry the transaction.
Your order or subscription may be placed on hold or canceled.
You will be notified via email with instructions to update your billing information.
6. Refunds & Returns
Please refer to our Return & Refund Policy for details on:
Refund eligibility
Timeframe for returns
Non-refundable items
7. Disputed Charges
If you believe there is an error with your billing, please contact us at support@athlevowellness.com within 7 days of the charge.
Initiating a chargeback without contacting us may result in account suspension or future orders being declined.
8. Taxes and Duties
Applicable sales tax is calculated based on your shipping address and added at checkout.
International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
9. Fraud Prevention
Athlevo Wellness reserves the right to:
Refuse service
Cancel orders suspected of fraud or abuse
Report fraudulent activity to the appropriate authorities
10. Contact Us
For billing questions or support, please contact:
📧 Email: support@athlevowellness.com
By completing a purchase on our website, you agree to abide by these billing terms and conditions.